Ensuring Continuity of Your Business

With consultative approach towards building customized solutions, we understand the importance of ensuring your operations are up and running all the time. This has been a mission to us and we endeavor to provide 360 degree customer care services that covers all aspects of after sales. Our engineers are well trained to maintain and repair our whole range of products.

From routine maintenance programme to training your operators and staff, we ensure the continuity of your business operations. With a comprehensive stock of spare parts, field services and service centers across different regions, no other regional supplier can match Zultec’s commitment to its customers.

Our Service Process

Call us now on our help desk or fill up the service form. Our experienced service engineers will evaluate the problem. Usually they can solve most service requests over the phone, saving you valuable time and money. If the issue cannot be solved over the phone, we will schedule a technician visit

  • All service support jobs are dispatched electronically to our engineer’s tablets
  • We ensure that the first available engineer is dispatched to you as soon as they are available
  • When our technician arrives on site, they know exactly what your problem is with the last performance records of your equipment
  • We then monitor the result of the job to ensure you are completely satisfied with the outcome. To back this up, we offer a service guarantee on all work performed
  • Any parts used, and time taken, is automatically recorded and agreed with you before they leave site
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