Field Service

With over 23 global strategic service locations, we place our technicians close to our customers. We are continuing to expand the network of service centers in the future to ensure quickest possible field service.

Maintenance Contract

Why wait until your equipment breaks down to make repairs? Preventive maintenance aims to increase your machine uptime and reduces the stress of an emergency repair call-out. Our maintenance contracts are modular, crafted to match our customer’s specifications and dependent on their local services, from inspections and calibration to full maintenance schedules.

  • full-scale maintenance contracts with service level agreement (SLA)
  • Multiple year contracts, line solution contracts, remote maintenance contracts
  • Flat annual fee payment, to ensure contract is renewed
  • 24-hour helpdesk, remote and on-site support
  • Guaranteed response times to emergency breakdowns

Spare Parts

We won’t keep you waiting for parts. Zultec maintains a huge inventory of replacement parts in each of our regional service center. The whole process from stock management to dispatch and delivery is computerized and monitored to ensure a fast response at all times.

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